FAQ | Destry Hair Ohio | United States

FREQUENTLY ASKED QUESTIONS

ARE YOU ACCEPTING NEW CLIENTS?

I am steadily accepting new clients with the exception of new evening clients.I usually book out 4-6 weeks for color and extension appointments.

WHAT ARE YOUR HOURS?

WHAT IS THE BEST WAY TO CONTACT YOU?

You'll find me in the salon Monday - Thursday 10am-8pm, with the occasional Saturday from 9-2.

Go ahead and DM me on Instagram if you're inquiring about an appointment. As I am singularly managing this business, I ask for your patience with a response, guaranteed within 48 hours. If you inquire over the weekend, please expect a response by Monday morning. If for some reason I do not get back with you within the allotted time, please "bug" me! There are times I view a message or text, mid work day or night time.

HOW MUCH ARE EXTENSIONS?

Please refer to my EXTENSION PAGE. There is no flat cost for hair extensions, as every head of hair is different and unique. You'll need to schedule a FREE CONSULTATION with me so we can chat and go over cost.

DO YOU OFFER BRIDAL SERVICES?

From now until November 2020, I do. However, after this time I will NO LONGER be offering bridal services. I am more than happy to refer you to my favorite beauty babes to join you on your big day!

CAN YOU TELL ME YOUR FAVORITE PRODUCTS?

I personally love Matrix, Amika, IGK, Monat, Design.Me, and Redken. I strongly recommend to ALWAYS use professional products purchased in-salon. I especially urge the use of professional product on color treated hair and hair extensions.

POLICIES

Hair extensions must be paid in full at the time of booking installation. Hair extensions are NON-refundable once paid and ordered.

In the event that you need to cancel your appointment, please be sure to give at minimum a 24-hour notice. Any appointments that are canceled in under a 24 hour notice are subject to a cancellation fee of 50% of all scheduled services. No call, no shows will result in payment in full for booked services. I will ask for card information at the time of booking to keep on file effective May 1st 2020.